Promotions & Rewards
Refine Mobile Detailing offers customer rewards for referrals while maintaining consistent service standards. The following promotions apply to eligible services as outlined below.
Referral Reward Program
Earn rewards for spreading the word
10% off your next Full Interior + Exterior Detail
for each successful referral
How It Works
When someone you refer books and completes a Full Interior + Exterior Detail and mentions your name at the time of booking, you earn a 10 percent discount toward your next Full Interior + Exterior Detail with us. The credit is logged against your contact information after the referred detail is paid for, and we apply it to your next eligible service when you request your estimate.
What is a successful referral?
A new customer who books and completes a Full Interior + Exterior Detail service and mentions your name at the time of booking.
Program Rules
- Referral discount applies only after the referred service is completed
- Referral discount applies only to Full Interior + Exterior Detail services
- The referred customer must be a first-time Refine customer
- Mention the referrer's name at the time of booking — credits cannot be claimed retroactively
Restrictions
- Referral discounts cannot be combined with other promotional offers on the same service
- Returning customers booking under their own account do not qualify as a new referral
Discount Stacking Policy
How rewards can be combined
Multiple referral rewards may be combined.
Maximum total discount: 50%
If you have referred more than one new customer, those individual 10 percent credits can be stacked on a single Full Interior + Exterior Detail. We cap the total discount at 50 percent on any one service so the program stays sustainable and so every appointment still receives the time and attention it needs.
Stacking Rules
- Discounts apply only to Full Interior + Exterior Detail services
- Discounts do not apply to add-on services
- Stacking caps at a 50 percent total discount per appointment
Restrictions
- Discounts cannot be applied retroactively
- Discounts have no cash value and cannot be exchanged for cash
Frequently Asked Questions
How the referral program works in plain English
Who qualifies as a successful referral?
A successful referral is a brand-new customer who books and completes a Full Interior + Exterior Detail with Refine Mobile Detailing and mentions your full name at the time of booking. The new customer must be someone who has not booked a service with us before. Once that detail is finished and paid for, the referral counts and your discount becomes available for your next Full Interior + Exterior Detail.
When does the referral discount actually pay out?
The discount becomes available only after the referred service is fully completed. We do not apply the discount before the referred appointment, because plans change and we want to keep things straightforward. Once the referred customer has paid for their detail, the 10 percent credit is on your account and waiting for your next eligible Full Interior + Exterior Detail.
How do I redeem my referral reward?
When you request your next estimate, just mention that you have a referral credit on file. We confirm the credit, apply it to the final price, and let you know exactly what you owe before the appointment begins. There is no code to enter and no expiration on credits we have already confirmed.
Can I stack multiple referral rewards on one detail?
Yes. If you have referred several customers, the referral discounts can be combined on a single Full Interior + Exterior Detail, up to a maximum total discount of 50 percent. This keeps the program meaningful for repeat referrers without making any single detail effectively free, which would not be sustainable for a small mobile operation.
Can I combine the referral discount with other promotions?
Referral discounts cannot be combined with other promotional offers on the same service. If a different promotion gives you a better outcome, we will apply that one instead and your referral credit stays on your account for a future detail. We always go through the math with you in advance so you know which discount is being applied and why.
Do referral rewards apply to add-ons or single-service appointments?
No. Referral rewards apply only to Full Interior + Exterior Detail services. Add-on services (pet hair removal, headlight restoration, engine bay cleaning, paint sealant upgrades, and so on) are not discounted under this program. The reason is simple: the Full Detail is the appointment where we have enough time on the vehicle to make the discount feel like a real benefit to you.
Do rewards expire or have any cash value?
Confirmed referral credits do not expire on a calendar. However, they have no cash value, cannot be exchanged for cash, and cannot be applied retroactively to a service that has already been completed and paid for. If we modify or discontinue the program in the future, credits that have already been earned will still be honored as long as the program rules at the time of earning are followed.
Is there a separate loyalty or rewards page for returning customers?
At this time, the referral program above is the primary structured reward we offer. Repeat customers do receive informal benefits — faster scheduling, easier estimate conversations because we already know the vehicle, and occasional seasonal offers we send to existing customers first. If a formal loyalty program launches, it will be announced here.
Transparency & Fair Use
Discount eligibility and final pricing are confirmed before service begins to ensure clear expectations for both parties.
Promotions may be modified or discontinued at any time.
Any misuse of the rewards program may result in removal of discount eligibility.
Ready to Book?
Ask about available rewards when you request your estimate. We'll confirm any applicable discounts before your appointment.
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